Get in Touch With Us
Whether you have a question about our reviews, spotted something that needs correcting, or want to suggest a Canadian casino we should look at, this page explains how to reach us and what happens after you do.
How to Contact Us
Email is the most direct route to our team. We read every message personally and aim to reply within two working days. Reach us at [email protected].
A short description of your enquiry at the top of your message helps us get it to the right person quickly. You do not need to write at length — a clear subject line and a sentence or two of context is enough.
What You Can Write to Us About
We hear from a range of readers, and no enquiry is too small. The most common reasons people get in touch include:
- Questions about our reviews — If something in our coverage of Canadian online casinos, free spins offers or welcome bonuses is unclear, ask us to clarify.
- Corrections and accuracy concerns — Casino offers and terms change often. If you notice something on the site that looks out of date or inaccurate, please flag it. We take editorial accuracy seriously and will investigate promptly.
- Suggestions for new content — Want us to review a casino that is not yet on the site, or cover a topic related to online gambling in Canada that we have not addressed? We welcome that kind of input from readers.
- Partnership and commercial enquiries — If you represent a brand and would like to discuss how we work with operators, introduce yourself and outline what you have in mind. We review all enquiries, though our editorial rankings are independent of commercial relationships.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, mention it in your message and we will point you to appropriate support resources available to Canadian players.
- Feedback on your experience — General thoughts about the site, good or critical, are always welcome. Reader feedback shapes how we develop our content.
What to Expect After You Email
Every message is read by a real member of our team. We do not send automated responses in place of a genuine reply. Once we have reviewed your message, you will hear back from a person who has actually read what you wrote.
Our standard turnaround is two working days. During particularly busy periods — such as when major new casino promotions are launching across Canada — it may take a little longer. We appreciate your patience and will always follow up.
Editorial Independence
firstvanadium.com is an independent comparison site focused on online casinos available to Canadian players. Our reviews cover free spins offers, welcome bonuses, game libraries, payment methods and licensing. We earn commission when readers follow links to casino partners, but that relationship does not determine how casinos are ranked or reviewed — position reflects our editorial assessment only.
If you believe a review misrepresents a casino's current offer or conditions, please write to us with the specific detail. We will verify it against current terms and update the page if necessary.
A Note on Responsible Gambling
Our content is intended for adults in Canadian provinces where online gambling is legal. If anything on this site has raised a concern for you — or if you are looking for guidance on setting limits, self-exclusion or support services — please include that in your message and we will respond with relevant information. You can also explore our casino comparison pages for notes on which platforms carry responsible gambling tools as standard.
Thank you for visiting. We look forward to hearing from you.